If you are having trouble syncing TextExpander across your devices it could be you don’t have the correct versions. Click on the TextExpander icon in the upper right of the Chrome browser.Click on it, then click “Sign out of TextExpander.” Locate the TextExpander icon in the notifications area of the taskbar in the lower right corner of the screen.Select the gear icon to open the Settings, scroll to the bottom, and tap “Sign out of TextExpander.” On an iPhone the Settings are only visible from the Groups list view.Make TextExpander visible in the Dock by going to TextExpander’s Preferences > Appearances and unchecking the “Hide In Dock” option. With the TextExpander app open, select the “TextExpander” menu at the top of your screen and choose “Sign out of TextExpander.” If you don’t have TextExpander in your Dock then you won’t see it in the menu bar.If you are experiencing some trouble with TextExpander related to Snippet syncing, sign out then sign back in. If none of that helps, please contact us with the details.Tip: Shift-reload the page by pressing the shift key and clicking reload. Ensure that there is a checkmark next to “Expand Abbreviations”. Choose Extensions, scroll down to TextExpander, and select Details.
Please select the TextExpander menu bar item and ensure that the second item reads Disable Expansion rather than Enable Expansion. If it reads Enable Expansion, please choose Enable Expansion:.Please check that Expand abbreviations is checked in TextExpander’s Expansion preferences.To re-enable it see the below section about turning expansion back on. Looking at the TextExpander icon in the menu bar in the upper right (Mac) notifications area in the lower right (Win) of my screen it appears grayed out or has a yellow triangle on it.See our article on selective app expansion. It worked! If your Snippets are only expanding in certain apps, like TextEdit, but not in others, you might have turned off certain Snippets from expanding in certain groups.I tried expanding a Snippet in the TextEdit app (Mac) Notepad (Win) and….If something unexpected shows up when you expand a Snippet, contact Support and explain what is happening.
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When I expand a Snippet the abbreviation does disappear, but it is not replaced with the Snippet’s full and accurate content.(Win) Startup menu and double-click the app to launch it.(Mac) Applications folder (or in your Downloads folder if you never moved it after you first installed), and double-click on the app to launch it.If nothing happens when you type a Snippet, it could be TextExpander is not running.When I type a Snippet abbreviation the abbreviation doesn’t disappear and I don’t hear the expansion sound.
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Basic Troubleshooting When TextExpander Isn’t Working How to troubleshoot TextExpander not working If TextExpander is not working, try these steps based on how TextExpander is acting –
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